💳 Refund Policy – IPTV SCHWEIZ

Last updated: August 21, 2025

This Refund Policy explains the conditions under which refunds may be requested for IPTV subscriptions purchased through the IPTV SCHWEIZ website, accessible at https://iptvschweiz.site.

By purchasing and using our services, you confirm that you have read, understood, and agreed to this Refund Policy.

📘 Interpretation and Definitions

Interpretation

Words with capitalized initial letters have the meanings defined below, whether they appear in singular or plural form.

Definitions

  • Company, We, Us, or Our refers to IPTV SCHWEIZ.
  • Service refers to the digital IPTV subscription service provided by IPTV SCHWEIZ.
  • Order means a request made by the User to purchase an IPTV subscription.
  • Website refers to IPTV SCHWEIZ, accessible at https://iptvschweiz.site.
  • User refers to any individual who accesses or uses the Service.
  • Activation refers to the moment when IPTV access credentials are delivered and become usable.

🔁 Refund Eligibility

Due to the digital nature of the IPTV Service, the User acknowledges that once the subscription has been activated, the Service is considered delivered.

A refund request may be submitted before activation, provided that access credentials have not yet been issued.

❌ Refund Conditions

Refunds are not guaranteed once the IPTV Service has been activated, as the Service provides immediate digital access.

A refund may only be considered in the following limited circumstances:

  • The Service was not activated
  • A major technical issue directly attributable to IPTV SCHWEIZ, confirmed and unresolved by our support team
  • Duplicate or incorrect payment, verified by our billing records

All refund requests are reviewed on a case-by-case basis, at the sole discretion of IPTV SCHWEIZ.

🚫 Non-Refundable Cases

Refunds will not be issued in the following situations:

  • The subscription has already been activated and used
  • Device, application, or media player incompatibility not verified prior to purchase
  • Internet connectivity issues on the User’s side
  • Change of mind after activation
  • Partial or full use of the subscription period
  • Violation of our Terms and Conditions

📦 No Physical Goods

IPTV SCHWEIZ does not sell, ship, or deliver physical products.
There is no physical item to return.

All access credentials, service updates, and related information are delivered electronically via email or messaging services.

🎁 Promotions and Special Offers

Subscriptions purchased under promotional pricing, discounts, or special offers are non-refundable, unless otherwise required by applicable law.

⚖️ Legal Notice – Consumer Transparency

  • IPTV subscriptions are classified as digital content with immediate access
  • By completing a purchase, the User expressly consents to the immediate delivery of the Service
  • This consent may result in the loss of the statutory right of withdrawal, as permitted under applicable consumer protection laws

This section is intended to ensure legal clarity, transparency, and compliance with consumer regulations.

🛑 Abuse and Fraud Prevention

IPTV SCHWEIZ reserves the right to deny refund requests in cases involving:

  • Account sharing or service abuse
  • Fraudulent or suspicious payment activity
  • Chargeback attempts made without prior contact
  • Breach of usage policies or Terms and Conditions

These measures help protect the integrity of the Service and ensure fairness for all Users.

📞 Contact and Refund Requests

To submit a refund request or contact customer support, please reach out using the details below:

📧 Email: contact@iptvschweiz.site
📞 Phone / WhatsApp: +351 931 372 615
🌐 Website: https://iptvschweiz.site

We aim to review and respond to legitimate requests within a reasonable timeframe.

🔄 Policy Updates

IPTV SCHWEIZ reserves the right to update or modify this Refund Policy at any time.

Any changes will be published on this page with an updated “Last updated” date.